Accessibility Statement
Effective Date: 28 August 2025
Our Commitment to Accessibility
Miss ICT is committed to ensuring digital accessibility for all learners, including those with Special Educational Needs (SEN), Education, Health and Care Plans (EHCP), and neurodiverse profiles. We believe that quality Computer Science education should be accessible to every learner, regardless of ability, disability, or learning difference.
This accessibility statement applies to our website (www.missict.com), online tutoring platforms, and all digital learning materials provided as part of our educational services.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the UK Equality Act 2010. Our commitment extends beyond legal requirements to create genuinely inclusive learning experiences.
Accessibility Features and Measures
Website Accessibility
- • Clear navigation structure with consistent layout
- • Descriptive page titles and headings
- • Alt text for images and graphics
- • Sufficient colour contrast ratios
- • Keyboard navigation compatibility
- • Screen reader compatible content
- • Adjustable text size without loss of functionality
Online Learning Environment
- • Multiple ways to access content (visual, auditory, text-based)
- • Flexible pacing options for all learners
- • Clear instructions and consistent interface design
- • Compatibility with assistive technologies
- • Closed captioning for video content where provided
- • Alternative formats for learning materials upon request
Teaching and Learning Support
- • Trauma-informed and SEN-specialist teaching approaches
- • Personalised learning plans adapted to individual needs
- • Multiple communication methods (chat, voice, visual aids)
- • Regular breaks and flexible session structures
- • Sensory-friendly online environments
- • Choice in participation methods and assessment formats
Known Limitations
We are continuously working to improve accessibility across all our services. Current known limitations include:
- • Some third-party embedded content may not fully meet WCAG 2.1 AA standards
- • Certain interactive coding platforms may have limited accessibility features
- • Live video sessions depend on third-party platform accessibility features
We are actively working to address these limitations and will provide alternative access methods where needed.
Requesting Accessibility Accommodations
If you encounter accessibility barriers or need specific accommodations for our services, we will work with you to find suitable alternatives. We can provide:
Available Accommodations
- • Alternative formats for learning materials (large print, audio, simplified text)
- • Modified assessment methods
- • Adjusted session timings and structures
- • Additional communication support
- • Technical assistance with accessibility tools
Important Note
Please contact us as early as possible to discuss your needs, ideally before booking services.
Feedback and Contact Information
We welcome feedback about the accessibility of our website and services. If you experience accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Contact
Duygu Cella
Founder and Lead Educator
- Email: dee@missict.com
- Phone: Available upon request
- Address: Available upon request
Response Time
We aim to respond to accessibility enquiries within 2 working days and will work with you to resolve issues as quickly as possible.
Third-Party Services
Our online tutoring may use third-party platforms and tools. While we select services with good accessibility features, we cannot guarantee full accessibility compliance of all third-party providers.
Our Commitment
Provide guidance
on accessing third-party platform accessibility features
Offer alternatives
where third-party accessibility is limited
Work with providers
to improve accessibility where possible
Enforcement and Complaints
This accessibility statement is reviewed and updated regularly. If you are not satisfied with our response to accessibility concerns, you may:
to escalate the matter
if you believe we have discriminated against you
procedure (available on request)
Regular Review and Improvement
We are committed to continuous improvement of accessibility across all our services. This statement is reviewed annually and updated as needed to reflect:
Professional Qualifications and Standards
Miss ICT is led by Duygu Cella, a fully qualified UK ICT teacher with Qualified Teacher Status (QTS), current DBS clearance via the Online DBS Update Service, and professional indemnity insurance. Our teaching approaches are informed by 15+ years of classroom experience working with diverse learners, including those with SEN and EHCP requirements.
Legal Framework
This accessibility statement is prepared in accordance with:
Web Content Accessibility Guidelines
UK legislation
Special Educational Needs and Disability
Last Reviewed: 28 August 2025
This accessibility statement demonstrates Miss ICT's ongoing commitment to inclusive education
and will be updated regularly to reflect our continuous improvement in accessibility provision.